Legal
Messaging & Anti-Spam Policy
Rules for the emails, WhatsApp messages and social messages you send with Kijani.
- Version
- 1.0
- Last updated
- 6 October 2026
- Effective
- [EFFECTIVE DATE]
Draft for legal review. This document has not yet been reviewed by a lawyer. Highlighted [ITEMS] are decisions still to be made.
1.The principle
Kijani provides automation technology. You remain responsible for how you use that technology and for every message sent from your accounts.
2.Channels covered
- Email sent from your connected Gmail account.
- WhatsApp messages sent from the number you link. Kijani links your number as a WhatsApp Web device. WhatsApp sets its own rules for automated and bulk messages and may restrict numbers that break them.
- Replies and messages on Facebook and Instagram pages you connect.
- Any other channel the Service supports in the future.
3.You must
- Follow the laws that apply to you and to the people you contact, including any consent and opt-out requirements. [APPLICABLE LAWS NOT LISTED — CONFIRM WITH A LAWYER FOR YOUR MARKETS].
- Follow the policies of each provider (Google, WhatsApp, Meta and others).
- Identify yourself or your business honestly, and keep messages relevant to the recipient.
- Stop contacting anyone who asks you to stop.
You must not send spam, phishing, fraudulent or deceptive messages, harassing messages, or illegal promotions.
4.What Kijani does to help
- Replies such as “STOP” or “unsubscribe” and bounced emails stop further messages to that contact automatically.
- New sending accounts start with a low daily limit that rises gradually.
- Automatic replies go only to people you contacted first, never to friends or family who message your number.
- You can set your own daily limits and sending hours, and pause everything at once.
These features help, but they do not make your messaging lawful on their own.